Question: How Do I Reset My WD My Cloud Without Losing Data?

Can I use WD My Cloud without Internet?

Of course you can transfer data to the My Cloud without an internet connection.

The My Cloud is a Network Attached Storage (NAS) device.

You cannot connect a computer to the USB port on the My Cloud.

The My Cloud is NOT a external USB hard drive..

How can I reset mycloudex2ultra?

Press the reset button and hold it with the paperclip or PIN for 40 seconds. Meanwhile, pressing the reset button, plug the power cord to your device. Release the reset button after 40 seconds. Your WD My Cloud EX2 Ultra device will be reset and will reboot in the process.

Can you use WD My Cloud as an external hard drive?

No you cannot reformat and use the My Cloud as a plain dumb external USB hard drive. The USB port on the My Cloud is host mode only, meaning you can only attach external USB drives too it. If you don’t want to use the WD software, then don’t. You can access the My Cloud using Windows File Explorer or Mac Finder.

Can WD My Cloud be connected directly to computer?

Do you? NO, from the manufacturer: “My Cloud storage devices, as well as other WD NAS devices, cannot be connected to a computer using the built in USB ports.”

What does red light on WD My Cloud mean?

WD My Cloud Red Light This is generally an indicator that the NAS has failed to initialize it’s internal software. In some cases it can be due to failed electronics, however most often it’s due to bad hard drives. … They will have to be removed and have the data recovered externally of the NAS.

How do I restart WD My Cloud?

With the power on, using a paperclip or narrow tipped pen, press and hold the reset button for at least 4 seconds. The reset process will cause the device to reboot and may take up to 5 minutes to complete. Please wait until the Power LED is solid blue, indicating the device is ready to use.

Why is my WD My Cloud offline?

“MyCloud is offline . . . ” This simply means you cannot access the My Cloud with your device (iPhone, iPad, etc.) while running My Cloud app for some reason. It actually may not be “offline” ,so check it with your PC or other way to access the My Cloud other than with the app.

How do I recover data from WD My Cloud?

Actually, yes, you can to WD My Cloud recover deleted files or format recovery….Simple steps for how to recover data from WD My CloudStep 1: Download and Install the Software. … Connect WD My Cloud Hard Drive with Computer. … Select File Types to Scan. … Locate WD My Cloud Drive. … Preview and Recover Data from WD My Cloud.

Does WD My Cloud need to be connected to router?

You must connect the My Cloud using the Ethernet port to the local network WiFi Router or local network switch/hub that has a WiFi router connected to it in order for any WiFi device or computer to access the My Cloud. The My Cloud DOES NOT have WiFi capability. … You can only connect to it using wired Ethernet.

How do I transfer files from WD My Cloud to my computer?

How to upload files to your My CloudOn the Start page, type Computer.Click Computer.In the left pane, click Network.Double-click the My Cloud device and locate the device’s Public folder.Double-click the Public folder. You can now drag and drop files into (and from) the Public folder using Windows Explorer.

How do I reset my WD My Cloud ex2 admin password?

Press and hold the reset button on the back of the unit for 4 seconds and the unit will reset the admin password.